Trauma-Informed Practice
Therapeutic Care That Works in the Moments That Matter
When behaviour escalates, pressure rises, and decisions need to be made quickly — your team and carers needs more than theory.
They need the confidence and capability to respond well, in real time.
Many teams are trained in trauma-informed practice.
But in the moments that matter most:
- Responses become reactive
- Practice becomes inconsistent
- Escalations occur that could be prevented
- Staff feel overwhelmed or burnt out
Why Many Teams Still Struggle
The problem isn’t a lack of knowledge – it’s a practice gap.
Translating the knowledge into practice.
Like learning to drive, you don’t learn by understanding the theory. You learn by practicing with an instructor until you gain the skills and apply them regularly.
Working with people who have experienced trauma is a constantly evolving dynamic. Training is just the beginning, and like the medical field treating physical wounds, we need continuing professional development to treat the emotional wounds. So, training and reflective practice should be ongoing!
What Makes This Different
This work develops the capability of teams — not just giving them knowledge, but application.
It enables teams and carers to:
-
Think together about what behaviour is communicating
-
Respond in real time with clarity and intention
- Create relational safety through consistent, predictable practice
So that even under pressure, responses remain thoughtful rather than reactive.
Not just understanding trauma — but translating it into action.
About Me
I’ve worked across residential care, foster care and leadership roles, including as a CEO, and in internationally recognised therapeutic care settings.
I understand both the frontline and leadership pressures — and how to bridge the gap between them.
I also have a team of highly experienced associates to call in for to service larger teams and organisations.
Let’s Talk
If this resonates, let’s have a quick conversation.
What Changes When This Work Lands
✔ Greater confidence
✔ More consistent practice
✔ Reduced escalation
✔ Better communication
✔ Stronger relationships
✔ More moments of healing
“The training provided by Simon helped me to better understand myself
so that I could better understand others.”
Participant, Trauma-informed practice training
Flexible Delivery Options
- Full Day
- Half Day
- Quarter Day
- Ongoing follow-up sessions.
- Online
- In-Person
Core Training topics
Here is a sample of the training areas below. These topics can be varied and tailored to suit your specific needs.
- Understanding trauma and its impacts
- Trauma, the brain & physiology
- Long-term impacts of trauma
- Attachment and its role in healing
- Practice tools for everyday interactions with complex vulnerable people.
- How trauma impacts professionals
- Vicarious trauma prevention, recognition and recovery
- Embedding trauma-informed understanding into everyday practice
At an organisational level for managers, leaders and boards:
- Building trauma informed, therapeutic organisations
- Trauma informed policies and everyday practices
- Trauma informed management and leadership
Follow-up service
This is fundamental to developing skills and embedding practice.
We offer follow-up sessions with training participants four weeks post-training and then at regular intervals, so the team ask refresh content based on situations since the training, ask questions, discuss progress to deepen their learning and successfully embed the training.
“Simon’s training style gave me confidence …”
“Temcare engaged Simon Benjamin to equip our staff to better manage the multifaceted impacts of working with children, youth and families who have experienced trauma.
I was impressed with Simon’s training philosophy and his experience working with relevant clients and staff. His knowledge of the topic was extensive, and his work history was impressive.
Simon’s training style gave me confidence that my staff would receive the information they needed and in a manner that would be respectful and supportive. Feedback from staff clearly indicated that expectations for the training were met and that they felt supported in their learning.”
Neville Evans, General Manager, Temcare
“… it has changed the way I do certain parts of my job …”
“I most enjoyed the material on vicarious trauma, as I hadn’t really reflected on the specific impacts that my job has on me. I really valued the exercise where we brainstormed protective measures we could put in place at an individual and organisational level to help prevent the impacts of vicarious trauma. It has changed the way I do certain parts of my work now.”
Participant, Vicarious trauma training module
“… this was one of the best …”
“I’ve been to many trauma training sessions in the past and this was one of the best.’
Participant, Trauma-informed practice training module